Experience MaxContact’s contact centre software

Power your outbound teams

Set up new campaigns and teams in minutes. Prioritise the right contact and match contacts with the right agent at the right time.

Build agent efficiency

Create and edit complex, branching logic scripts. Automate post-interaction actions based on call outcomes. Make work easier with MaxContact’s Contact Hub.

AI insights increase performance

Use conversation insights to make better business decisions and tailor agent coaching and quality assurance.

Multichannel multitasking

Create a team of multitaskers with inbound and outbound multichannel contact management.

Let’s Talk

Powering better conversation outcomes in your contact centre.

With MaxContact’s cloud contact centre platform, have more conversations, improve customer experience, and make data-driven decisions to drive growth.

500 %

Increase in productivity

25 %

Reduction in handling time

67 %

Quicker Campaign Onboarding

What Our Clients Say

“We’ve found everything incredibly well organised, efficient, and we enjoy working with the MaxContact team. Having tried other dialler systems, it's easily been the most stable, reliable outbound dialler we've used.”

Mark Thomas

Compare My Insurance

“Now we have web chat and email, which we didn’t have before, and we’re soon going to be moving to a blended web chat and outbound dialler functionality, which will be great and efficient.”

Karl

Honey Group

“Having the combined functionality of both predictive and progressive dialling has increased contact rates from 7.5% to 18%, which in turn has had a positive impact on success rates.”

Paul

STA International

"MaxContact is the glue that connects our CRM to our telephony payment service."

COO

Lantern UK

Contact Centre Software Supported By Contact Centre Experts

With Maxcontact's automated contact data prioritisation and compliant outbound dialling, you can have more conversations with the right people at the right time.

Make the most of every minute with MaxContact’s outbound, inbound and omnichannel blended functionality. Meet customers where they are, respond to inbound contact and perform outbound activity.

Tick the compliance boxes with Ofcom-compliant dialling and PCI-compliant payment processing. Bring contact centre conversations into the heart of your business with CRM and telephony integration with MaxContact’s secure cloud-based contact centre solution.